BWI Learning Center

We would like to introduce you to the new “BWI Learning Center” which is an online training center for leaders and employees. The content in the “BWI Learning Center” is designed to create cultures where employees love to come to work and customers love to do business. We take great pride in our holistic approach, because we not only want to help create great employees, but great human beings as well. Our fabulous program will train your employees, test their retention, track their course completions and provide “Certificates of Completion.” Included in the “BWI Learning Center” is our award winning “Exceeding Customer Expectations” course, and our incredible life-changing “Leadership Development Certificate Program,” as well as many others. To visit the “BWI Learning Center” simply CLICK HERE!

The founder of the “BWI Learning Center,” Brad Worthley, is the presenter for all of the courses. He is an internationally acclaimed customer service and leadership expert with more than 30 years of training experience. He is also the author of four books and is recognized as one of the top trainers in the world. He combines innovative and powerful content with humor, to ensure each student enjoys their learning experience, retains what they learn, and is left wanting more. He has worked with more than 100 Native American communities over the last 17 years, both on the government and enterprise sides.

Here are just a few of the benefits to the “BWI Learning Center”:

  • Easy access
  • Millennial friendly
  • Work at your own pace
  • Instructional consistency
  • No geographic limitations
  • Course material can be reviewed repeatedly
  • Available 24 hours a day and 7 days a week
  • Less intimidating for introverts or shy employees
  • Convenience: Your classroom is wherever you are comfortable
  • Brad Worthley is the instructor, so you still get the passion & fun!
  • There is a short quiz after each module, to test student retention
  • We can provide reporting as to who has completed which courses
  • No travel costs for your employees or for bringing a trainer to you
  • Courses are broken into shorter modules, so you can learn in segments
  • The cost of the courses is less than in-person training, so you save money!
  • The courses can be viewed from most personal computers, laptops or tablets

Courses Available

Leadership Courses:

  • Simple Steps to an Extraordinary Career & Life
  • Turning Managers into Leaders
  • How to Coach Your Employees, Peers & Supervisor
  • Conversational Charisma: Mastering Communication & Relationships

Customer Service Courses:

  • Exceeding Customer Expectations
  • Embracing Excellence

Leadership & Personal Development Short Courses:

  • 12 Steps to a Highly Engaged Workforce
  • Why Failure Should be an Option
  • How to Create and Sustain a Strong Service Culture
  • How to Increase Employee Productivity by 300%
  • How to Eliminate Office Politics & Drama
  • Self-Management: Increasing Efficiency & Productivity
  • How to Deepen the Leadership Pool
  • Reduce Stress & Increase Productivity
  • How to Handle Difficult Employees
  • Leadership That Drives Operational Excellence

Full Leadership Development Program:

  • Leadership Development Certificate Program

We would like to offer you one FREE course to try (1 per organization), so please choose from one of the following:

  • Exceeding Customer Expectations (102-minute course) – CLICK HERE for more information
  • Turning Managers into Leaders (175-minute course) – CLICK HERE for more information

Just let us know what course you would like by emailing and we will send you the login information to begin the course. If you have any questions, please feel free to use the email address provided above or call 425-957-9696.

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